Frequently Asked Question
Answer Is Near
General
NFC (or Near field communication) allows contactless data transfer between two devices – one usually being a phone; one to transmit and one to receive. According to the NFC Forum, as of 2019, there were 2 billion NFC-enabled devices in use, and 9 out of the 10 top selling smartphones in the world having native NFC capabilities.
An NFC digital business card is a digital version of a traditional business card that uses Near Field Communication (NFC) technology to transmit contact information to compatible smartphones.
An NFC digital business card works by embedding a small NFC chip in the card. When the card is tapped against a smartphone, the chip communicates with the device, allowing the contact information to be transferred.
Some benefits of using an NFC digital business card include convenience, eco-friendliness, ease of sharing, and the ability to update and customize your contact information.
Here is a list of major mobile phone brands along with some of their models that support NFC (Near Field Communication) technology. Note that this list is for reference only and may not be exhaustive as new models are released frequently, and NFC support can vary between regions and specific variants of phones. It’s always recommended to check the phone manufacturer and device’s specifications to ensure compatibility before making a purchase, as features can vary depending on region and carrier.
- Apple:
– iPhone 6 and later
- Samsung:
– Galaxy S series – S3 and later
– Galaxy Note series – Note 2 and later
– Galaxy A series – A3 and later
– Galaxy J series – J2 and later
– Galaxy M series – M20 and later
– Galaxy Fold and Galaxy Z series
- Google:
– Google Pixel – Pixel 3 and later
- Sony:
– Xperia series – Xperia XZ1 and later
- LG:
– LG G series – G2 and later
– LG V series – V10 and later
– LG Q series – Q6 and later
– LG Velvet
- Huawei:
– P series – P20 and later
– Mate series – Mate 20 and later
– Nova series – Nova 3 and later
– Honor series – Honor 20 and later
- OnePlus:
– OnePlus 2 and later
- Xiaomi:
– Mi series – Mi 6 and later
– Redmi series – Redmi Note 8 and later
- Motorola:
– Moto X series – X4 and later
– Moto G series – G6 and later
– Moto Z series – Z2 and later
- Nokia:
– Nokia 3.2 and later
– Nokia 4.2 and later
– Nokia 5.1 and later
– Nokia 6.1 and later
– Nokia 7.1 and later
– Nokia 8.1 and later
Yes, you can have multiple NFC digital business cards for different purposes or roles. Each card can be programmed with specific contact information to suit your needs.
An NFC digital business card can last for many years as long as the NFC chip remains functional and the card is not physically damaged. Generally speaking, an NFC digital business card can be tapped over 100,000 times. Assuming you are tapping 10 times a day and 7 days a week, you can use it over 27 years theoretically!!!
- NFC digital business cards are designed for frequent tapping which can last for many years as long as the NFC chip remains functional and the card is not physically damaged.
- Generally speaking, an NFC digital business card can be tapped over 100,000 times. Assuming you are tapping 10 times a day and 7 days a week, you can use it over 27 years theoretically!!!
The acceptance of NFC digital business cards among professionals may vary. However, as digital solutions become more prevalent, the popularity and acceptance of NFC digital business cards are increasing.
Ordering
- If you are an individual user or ordering a small quantity of cards, you can visit our website at https://www.sogar.cards. On our website, choose your preferred products then put it in the shopping cart. Follow the instruction and you can DIY design your own card with our online tool. When your design is ready, proceed to the online payment and you are done! We will process your order at the backend and it normally takes 4-6 business days to produce your card and send it out to you from our facility.
- If you are ordering from a company or making a bulk purchase, please contact our sales at [email protected]
Upon confirmation of your order, it normally takes 4-6 business days to produce your card and send it out to you from our facility.
The price of Sogar digital business cards depends on the card material you choose. You can check the price out at https://www.sogar.cards/index.php/pricing/
- When you buy a digital business card or a QR code from us, you will be offered a basic subscription plan which functions and features listed in https://www.sogar.cards/index.php/pricing/. This is an one-time purchase and there is NO recurring fee thereafter.
- However, if you require additional and advanced functions, you may consider to purchase our subscription plan listed in https://www.sogar.cards/index.php/pricing/. This is absolutely optional if you wish to purchase and willing to pay for a recurring fee.
- With our paid subscription plan, you will get advanced features like DIY Feature Icons, Advanced CRM, Advanced Lead Management, Add To Wallet, Branded QR code, Team Collaboration and many more…
- For details, please refer to https://www.sogar.cards/index.php/pricing/
Yes, bulk orders come with discounted pricing. Contact our sales at [email protected] to get your best price.
- The turnaround time for Sogar digital business card orders can depend on several factors, including the quantity and customization complexity.
- That being said, it normally takes 4-6 business days to produce the cards.
Please contact our sales at [email protected] for the arrangement.
- If you are ordering from our website, we offer payment methods of Visa, Master, Alipay, AlipayHK, WeChat Pay, Apply Pay and Google Pay.
- If you are ordering from our sales team, we offer payment methods of bank transfer, cheque and PayMe by Business.
Yes, absolutely. We offer refund within 7 days of purchase for no questions asked. We also offer product warranty for 6 months. Please check out the details at https://www.sogar.cards/index.php/100-customer-satisfaction-guaranteed/
Customization
- Sogar offers different templates of digital business card with different layout, color of fonts, icons and background.
- If you have your branded style, we can make it for you. Contact us at [email protected]
- With PVC Single Side, you can customize your design on one side. On the other side, our Sogar standard design will apply including our Sogar logo and a QR code of your digital profile
- With PVC Double Side, you can customize you design on both sides
- If you provide your own design, we do not charge any extra. If you need Sogar to design for you, yes we do, and we will charge for a design service fee.
- For details, please contact us at [email protected]
Dimension of our physical cards is 85.5mm x 54mm.
- We accept most of the popular file formats like AI, Photoshop, JPEG, PNG etc.
- We recommend the image should be 1020px x 650x at 300 dpi or above.
Yes, you can include your company logo on your Sogar digital business card. Logos help reinforce your brand and make your card more visually appealing.
Yes, you can use different colors and fonts on your Sogar digital business card to match your branding and create a visually appealing design.
- We highly recommend to include a QR code on one side of your Sogar digital business card. It can provide an alternative scanning method for devices that do not have NFC capabilities.
- We will automatically provide a unique QR code to each Sogar user. You do not need to provide a QR code to us.
Yes, you can add social media icons and links to your Sogar digital business card. This allows recipients to easily access and connect with your social media profiles.
- Yes, you can include images or photos on your Sogar digital business card.
- There are also Sogar built-in feature icons with a variety of functions allowing you to add promotional video, VR360, e-commerce, product catalog etc to your Sogar digital business card.
Unfortunately no. We do not provide pre-designed template for the physical card. You will need to provide your design to us.
- Yes, you can create multiple versions of your Sogar digital business card in different languages with one single account. This allows you to cater to a more diverse audience and improve communication.
- Up to the date, we support over 20 languages, and we keep adding more. For details, please check it out on our website.
Yes, you can add a call-to-action button on your NFC digital business card. This can encourage recipients to take specific actions, such as visiting your website or calling you. We have a variety of built-in call-to-action button for you to choose.
Absolutely. You can design your own card and choose different layouts, colors, fonts, and even add your own logo or artwork.
- We accept most of the popular file formats like AI, Photoshop, JPEG, PNG etc.
- We recommend the image should be 1020px x 650x at 300 dpi or above.
Usage
Anyone who taps your Sogar digital business card, or receive your profile link can see your profile info. Your digital profile is hosted by us as a public webpage. This will be your personal website. Thus every person you connect can see your profile info.
Yes, Sogar digital business card can be added to Apple Wallet and Google Wallet to allow easy and quick sharing of digital business cards to recipients.
Literally there is no limit. All information will be stored on our cloud platform.
You can put your QR code on the physical card, put it on poster, put it in email as signature, store in the photo album of mobile phone, or even send it to the recipient etc to share your information
- With Sogar digital business card, you can create multiple versions of your digital profile in different languages.
- Up to the date, we support over 20 languages, and we keep adding more. For details, please check it out on our website.
- This allows you to cater for a more diverse audience and improve communication.
- To share your Sogar digital business card, simply tap the card against the NFC-enabled smartphone of the recipient. The contact information will be transferred to their device.
- There’s a QR code printed on the other side of the card. As an alternative method, simply scan the QR code and the contact information will be transferred to their device too.
Yes, an internet connection is required to use Sogar digital business card. The information is transferred through the cloud platform.
Yes, user information can be imported to and exported from our web admin portal in bulk. We support file format of Excel and CSV.
- Absolutely! Designed user with company administrative role can update information of a particular user, or multiple users via the web admin portal
- Information of multiple user can be prepared in an Excel or CSV file, then upload to the web admin portal for bulk update.
In general, functions and features offered by Sogar target 2 major types of users, literally individual user and team users. If you require team collaboration, administrative right assignment and centralized information management, you will need to go for Team.
Sogar cards can be used Internationally, as long as the recipient’s smartphone is connected to the Internet without any specific restriction and breach of policy of the country.
Hong Kong
Designed user with company administrative role can disable the specific digital business card via the web admin portal, or contact us at [email protected] and we will disable the specific digital business card from being further accessed
- Statistics show that more than 90% of people throw away the paper business cards they collected within 7 days. It is highly doubtful if the information shown on your paper business card would be read by the recipient or not.
- DIY Feature Icons enable you to instantly showcase your messages to the recipient at the time of exchanging business card which can include your products, your services and even your seasonal messages in line with your marketing strategy. The recipient will be impressed.
- Our DIY Feature Icons currently support multimedia content like promotional videos, presentations, VR360, e-commerce, product catalog, social media etc.
Sogar currently offers 4 kinds of Tapping Mode. This is to control what your recipient will first see when they tap your NFC digital business card, and how you want to connect with them.
- Digital Profile
- Contact Card (vCard, vcf)
- WhatsApp to CRM
Yes, absolutely! We offer Team users an easy and flexible way to define how the users are setup in the system according to the company’s organization structure. This is particularly useful to designate team lead to track the activities of the team.
- Each user of Sogar will be provided an ID and password to log into our web admin portal. There, you can update your information anytime and anywhere.
- What’s more, you can create your feature icons, track your analytics, manage your lead, create content in multiple languages and many more.
Yes, using Sogar digital business card at networking events or conferences can be convenient and efficient for exchanging contact information with other attendees, either via NFC, QR code or exchange of profile URL link.
Yes, Sogar digital business cards can be used internationally, as long as the recipient’s smartphone is connected to the Internet without any specific restriction and breach of policy of the country.
Yes, Sogar provides numerous features to support users to share their content posted on their social media platforms and share with friends.
Yes, you can add your Sogar digital business card as a signature in your email so that people can open to see the content of your Sogar digital business card.
- Yes, Sogar digital business card solutions offer analytics and tracking features. These can provide insights into how many times the card has been tapped and which devices accessed the information.
- Analytics can be on team-wide or individual level.
Sogar digital business cards can be used as part of marketing campaigns. You can include promotional offers, links to landing pages, or other interactive features to engage recipients. Payment gateway for e-commerce enablement is also available at Sogar.
Yes, Sogar digital business cards can be used for lead generation by integrating them with lead capture mechanisms. This can include forms or prompts for users to provide additional information. We also support lead capture and chatbot via WhatsApp.
- Yes, Sogar digital business card solutions offer analytics and tracking features. These can provide insights into how many times the card has been tapped and which devices accessed the information.
- Analytics can be on team-wide or individual level.
- Yes, each user of Sogar will be provided an ID and password to log into our web admin portal. There, you can update your information anytime and anywhere.
- What’s more, you can create your feature icons, track your analytics, manage your lead, create content in multiple languages and many more.
- Yes, Sogar digital business card solutions offer analytics and tracking features. These can provide insights into how many times the card has been tapped and which devices accessed the information.
- Analytics can be on team-wide or individual level.
Yes, it can be disabled by you if you are an individual user, or by your company admin if you are a team member of an organization.
- Sogar digital business cards are associated with an individual or a team user.
- If you are an individual user, unfortunately you cannot transfer your card to another individual.
- If you are a team user within a company and if you want to transfer your card to another person, you may need to contact your company administrator.
- NFC digital business cards require NFC-enabled devices to read and interact with the card. If someone doesn’t have an NFC-enabled device, they won’t be able to access the information on your card through NFC.
- However, you can still share your Sogar digital business card with them using other methods like scanning of QR code, or sending them your profile link URL via email, WhatsApp or other messaging channels.
- Yes, you can include and share multimedia content with Sogar card.
- Sogar has many built-in feature icons with a variety of functions allowing you to add promotional video, VR360, e-commerce, product catalog etc to help you in your marketing and promotional needs.
Yes! People can click the “Save Contact” button to save your full contact info including your profile picture directly to their phones.
Technical
Our DIY Feature Icon enable you to offer e-commerce on your digital business card. You can choose to use your own payment gateway for online payment or use ours. We currently offer Stripe and BBMSL payment gateways.
- Each Sogar digital business card is bundled with a QR code printed on one side of the card as alternative way to share digital business card via NFC tapping
- User can also choose to purchase QR code without the physical card
- Tapping of NFC digital business card and Scanning of QR code will display the same user information
You can share your information via QR code from your photo album, Apply Wallet, Google Wallet, or via sending of URL link
Programming an NFC digital business card typically requires specialized equipment and knowledge. It’s recommended to use professional services or NFC-enabled business card providers.
NFC digital business cards are primarily designed for sharing contact information and are not intended for use with contactless payment systems. They do not contain the necessary payment credentials.
Yes, you can first add the associated QR code to the phone wallet, e.g. Apple Wallet or Google Wallet. Some smartwatches have the capabilities to display the QR code of your digital business card store in the Wallet. You can let your client or friend scan the QR code displayed on your smartwatch to open your digital business card. However, compatibility may vary depending on the specific smartwatch model.
Unfortunately no. We currently do not provide any function to transfer files or documents with our digital business card.
Absolutely! We believe exchanging business card should be as simple as possible. Our Sogar digital business card do not require any mobile app to be installed. Neither the cardholder nor the recipient needs to.
- Each user will be bundled with our Sogar built-in CRM. Features and functions you can use will be subject to different subscription plan you have purchased.
- In addition, Sogar offers various ways to integrate with other business and enterprise systems including but not limited to CRM, ERP, HRMS, POS, Door Access System etc via direct integration, API, file transfer etc. Please contact us at [email protected] for more details.
In most cases, NFC digital business cards can still be used with a protective case on your smartphone. However, very thick or metal cases may interfere with the NFC signal. You may need to test it to ensure proper functionality.
NFC digital business cards require smartphones with NFC capabilities. Older smartphone models may not have this feature. It’s recommended to check the specifications of your smartphone to determine compatibility.
Waterproof smartphones typically have an additional layer of protection that may affect NFC signal strength. It’s recommended to test the NFC functionality with the card and consult your smartphone’s user manual for specific instructions.
Sogar digital business cards can be used with other NFC-enabled devices, including tablets and smartwatches, as long as they support the necessary NFC protocols. The process of tapping the card against the NFC area of these devices should work similarly to smartphones.
- There could be several reasons why your Sogar digital business card is not working. Make sure NFC is enabled on your smartphone, ensure the NFC chip is functioning correctly, and ensure the card is being tapped against the correct area on the device.
- Make sure the recipient’s phone is connected to the Internet with good reception signal. Information is transferred through the Internet.
- Ensure that NFC is enabled in your phone’s settings.
- Clean the NFC chip on the card and the smartphone’s NFC area.
- Check if the card is compatible with your smartphone’s NFC capabilities.
- Check if the phone protective case is too thick.
- Ensure there is no metal, e.g. phone protective case with metal part, is placed between your phone and the NFC digital business card. NFC signal significantly weakens when penetrating through metal.
- Test the card on another NFC-enabled device to determine if the problem is with the card or the smartphone.
- Check that your smartphone’s NFC feature is turned on.
- Ensure there are no physical barriers between the card and the smartphone.
- Restart your smartphone and try again.
- If the problem persists, contact us at [email protected] for assistance.
- Hold the card against the smartphone for a few seconds to allow for a more stable connection.
- The NFC reception area may vary a lot for different phone brands and models. In general, it is located at the upper part of most iPhones whereas it is located at the middle part of most Android phones. You can find more information from your phone manufacturer’s website.
- If the problem persists, contact us at [email protected] for further assistance.
If the NFC chip on your digital business card is damaged, it may not function properly. It’s recommended to replace the card.
- If you are an individual user, simply log in to our web admin portal and update your information.
- If you are a team member within a company, depending on your company’s policy, you can log into our web admin portal to update your information, or contact your company administrator to update it for you.
- If you forgot your login ID, contact us at [email protected].
- If you forgot your password, visit https://my.sogar.cards and click on “Forgot Password?”, follow the instruction and reset your password
- Ensure that NFC is enabled in your device settings.
- Restart your device and try again.
- If the issue persists, check for software updates for your device and install them.
- If none of these steps work, consult your device’s manufacturer or contact their support team for further assistance.
Once you’ve tapped your Sogar digital business card against a device, you can’t undo the action. However, you can take steps to ensure that the unintended recipient doesn’t have access to any sensitive information by updating or deleting the information on your card if necessary.
If you’re unable to share your Sogar digital business card with certain devices, it’s possible that those devices do not have NFC capabilities. Ensure that the devices you’re trying to share with have the necessary hardware and software to support NFC communication.
In general, NFC digital business cards are typically designed to be used with one device at a time.
- Protect the physical card from physical damage, moisture, or extreme temperatures.
- Keep the card away from strong magnetic fields, as they can potentially interfere with the NFC functionality.
- Stay informed about any updates or changes announced by Sogar.
- The good thing is your information is stored on our cloud platform, even if your physical card is lost or damaged, your information will not be lost.
Security
Data security and privacy are on the top of our list. A variety of security measures have been applied to Sogar digital business cards including but not limited to International-grade hosting platform, hash-base profile link, encryption, content distribution network (CDN), firewall, hardened infrastructure, standard operating procedure, policy etc. However, it’s always advisable to be mindful of the personal information you choose to store and share.
- In general, NFC digital business cards do not have built-in security measures, as they primarily focus on contact information sharing.
- As such, Sogar protects your information by storing on our cloud platform with a variety of security measures including but not limited to International-grade hosting platform, hash-base profile link, SSL encryption, content distribution network (CDN), firewall, hardened infrastructure, standard operating procedure, policy etc. However, it’s always advisable to be mindful of the personal information you choose to store and share.
NFC digital business cards typically don’t have built-in password protection or access restrictions. The information on the card is generally accessible to anyone who taps it with an NFC-enabled device.
- While it’s technically possible for someone to clone or copy the information from an NFC digital business card, it would typically require physical access to the card and specialized equipment. The risk of unauthorized cloning or copying is generally low, but it’s still important to take precautions such as keeping your card secure and monitoring for any suspicious activity.
- Contact us at [email protected] if you found your card lost. We can disable your digital business card from being further accessed.
- Be cautious when sharing your card with unfamiliar or untrusted individuals.
- Regularly monitor your card’s analytics or notifications to detect any unauthorized access.
- Keep your card physically secure to prevent unauthorized copying or cloning.
Yes. Since your information is stored on our cloud platform, you can log into our web admin portal to update or delete your information anytime and anywhere.
Contact us at [email protected] immediately. We can disable your digital business card from being further accessed.
Contact us at [email protected]. We can disable your digital business card from being further accessed.
- Be selective about who you share your card with, especially if it contains sensitive or confidential information.
- If possible, avoid sharing your card in crowded or public places where the risk of unauthorized access may be higher.
- Regularly review and update the information on your card to ensure it’s accurate and up to date.
Unfortunately no. When someone taps your NFC digital business card and when it is set to be enabled, your information will be read.